Remediation Services

IT Managed services - Be supported, be assured.

What are remediation services

CommuniCloud operates a 24x7, Australian based IT Helpdesk that supports businesses of all sizes. With IT engineers, technicians and specialists across all fields of Information and Communications Technology, we provide comprehensive IT support to businesses.

Whether your business requires remote or on-site support, CommuniCloud can tailor a specific support model that meets your requirements. We currently perform roles as the sole IT support for certain customers, while with others we augment existing IT departments to provide coverage and depth.

IT Managed Service Desk

Overburdened with IT issues and queries?

We provide businesses with a fully managed IT service that allows you to operate seamlessly. We take care of the day to day support and maintenance of your technology allowing your business to focus on what really matters.

Worry-free tech setup and maintenance

CommuniCloud Support is a proactive and integrated IT management service.  We'll set up and manage your company's IT to prevent unforeseen issues.

Effective remote support

Our Australian based technical team investigate and resolve your issues in real-time, remotely.  No confusing tech jargon or frustrating wait times, just assistance on tap.

Rapid Response Times

Our team are swift and very effective.  We understand that technology underpins our customers' businesses, and we work tirelessly to maintain maximum uptime.

Transparent & Cost Effective

Pricing is straightforward.   We provide a range of commercial offerings to suit your business requirements and include cost certainty and transparency.

Why CommuniCloud Remediation Services?

CommuniCloud Shield Logo

Why CommuniCloud?

Since 2011, we have been empowering small, medium and large enterprises. Our Managed Services removes the headache of navigating and understanding complex solutions. We take care of everything with predictable "as-a-Service" Pricing. We bring an end to unpleasant surprises and hidden charges.

24x7 Monitoring

All managed services include our 24x7 Monitoring & Alerting service with access to our advanced SOC & SIEM.

Data Sovereignty

Our security services we are ISO 27001 certified, and our SIEM & Management platforms are all Australian based. 

Superior Support

Our team are trained to the highest level  including CISSP, HCISSP CompTIA, CREST, and GSE.

Ready to find out more?

Contact us today for more information or speak to one of our Consultants to discuss any of your needs.