About - CommuniCloud

Mission Statement

Our SOC-as-a-Service (Security Operations Centre) and SIEM (Security Incident Event Management) protects your organisation on a 24x7 basis using our purpose-built technology stack and CyberSOC analysts to monitor, detect, and conduct threat hunting for known and unknown attacks in your environment. With our SOCaaS and SIEM solutions, you save on costs by bringing together all your important security tools in one place. Instead of disparate solutions, using the power of Elastic, we provide you with a “single pane of glass” using our cloud-based SOC and SIEM platform.

We take care of looking for malicious threats, malware, ransomware, and software vulnerabilities. The service includes human-based responses, asset discovery, vulnerability assessment, intrusion detection, behaviour monitoring, log management, and cloud-based SIEM (Security Incident Event Management).

At the heart of our service is our advanced cloud-based SIEM, complete with set-up, tuning, maintenance, monitoring, and staffing. Leveraging big data and machine learning, we get real-time insight, unlimited policy customisation, logging, alerts, and dedicated personnel to fend off false positives and provide critical Incident Detection. When detected, incidents are addressed immediately, day or night.

Delivering services to a range of Australian based companies, industries and verticals. We are skilled in providing services to government, healthcare, finance, ICT and education. Standing out from the crowd, we offer exceptional services, training, and support. Our superior strategic partnerships are with industry leaders such as Cisco, Next DLP, British Telecom, AgileBlue and Microsoft. Together we make technology accessible. Our extensive experience in cloud, hybrid, and on-premise solutions enable us to deliver a full suite of professional services, to help protect your assets from malicious intent.

Relationships
CommuniCloud will work with you to develops a culture of cyber resilience by becoming a virtual team member, either to complement your existing team's security posture or to lead the way on your behalf. Our cybersecurity solutions are based on an the ISO27001 ecosystem of processes, policies, and procedures which ensure strategic placement of technology. We create an effective long-term strategy to mitigate any cybersecurity-related risks and keep your enterprise protected from any probable data breaches.

CommuniCloud delivers industry-leading solutions throughout Australia with 24/7 support.

Glenn Makowski
CEO and Managing Director

Leadership Team

We're a growing team of security experts and skilful leaders -- full of expertise and minus the ego. We are passionate about helping and educating customers like you. CommuniCloud employs and trains its security consultants to the highest levels, including ISO 27001, CompTIA, ISC2, various threat hunting SAN certifications, CREST, and GSE certified security personnel and security practice.

Glenn Makowski

Managing Director
Glenn's leadership is a driving force behind our business. He uses his wealth of experience in telecommunications and cyber security to define CommuniCloud's overall strategy, as well as determining which solutions are right for us. His role involves technical evaluation, understanding usability, and highlighting service benefits to our customers. Glenn works with key team members to set process, policy and procedures, and engages partners and manufactures to strengthen our position globally. Above all, he's dedicated to helping our team deliver a world-class service.

Mark Dover

GM & Director of Sales - NEA/SEA
Mark utilises his global experience to expand the CommuniCloud Group into new markets, new locations and new opportunities. He establishes and maintains strong relationships with our key vendors and technology partners, whilst working closely with CommuniCloud country managers to ensure there is brand, product portfolio and sales consistency within our group of companies all around the world. Mark collaborates seamlessly with sales and marketing teams to build our global account strategy, facilitating business sales and customer retention. All of this is underpinned by his passion for developing high-performing teams and strong work cultures.

Sarah Sharpe

Principal Consultant, Strategic Projects & Business Initiatives
Sarah Sharpe, our Principal Consultant for Strategic Projects and Business Initiatives, is a leader with extensive experience across government and private sectors. Sarah’s expertise drives high-impact projects focusing on operational excellence, including ISO standards. As a senior leader in our management team, Sarah takes a strategic, results-driven approach to her initiatives, always aligning with organisational goals. Her experience enables her to implement solutions that create real value, fostering resilience and growth in today’s competitive landscape.

Dr Fiona Makowski

Head of Health Care Security Practice
Fiona has over 20 years of experience working as a doctor in the NHS in the UK, and in the public and private sectors in Australia. She has always been interested in how patient data is utilised in order for medical practitioners, healthcare professionals, and administrative staff to work efficiently and effectively. This data is increasingly valuable, and methods of storage and distribution can leave it vulnerable. Fiona has a practical and in depth understanding of the need to balance accessibility of data for excellent patient care with security against accidental disclosure or malicious intrusion. She is passionate that patient data should be readily available to those staff that require it and are authorised to access it, while being protected from those individuals or organisations that are not. Her medical experience and qualifications are complemented by the HealthCare Information Security and Privacy Practitioner (HCISPP) cyber security certification. Fiona works very closely with the Tier 2 and 3 Security Analysts in CommuniCloud to understand how technical challenges affect the overall consultancy engagement.

Takeshi Fukuda

President of CommuniCloud Japan
Takeshi oversees the entire CommuniCloud operation in Japan. He brings a wealth of local knowledge in the region, coupled with over 15 years of telecommunications experience. An all-rounder, Takeshi has strong sales, technical and marketing skills, ensuring he can drive growth. Having held leadership roles in multiple global companies, Takeshi is a high achiever with a strong work ethic and a exceptional people management. A great communicator, he also manages high-level customer and partner relationships, whilst working seamlessly with other CommuniCloud offices all over the world.

Partners

We only partner with the best to ensure we provide Industry-leading solutions to ensure our customers are fully protected both initially and ongoing. We bring leaders in Worldwide Managed Security Services to the mid-market without compromising service.

Partnering with the best of breed ensures CommuniCloud provides you with combined experience, scale and the intimacy of personalised services.

Customers

CommuniCloud delivers services to over 350 customers within various industries, including healthcare, finance, energy, technology, government both locally and internationally. Taking care of everything our managed services removes the headache of navigating and understanding complex solutions, meaning the end of unpleasant surprises and hidden charges.

We take our commitment to your security very seriously. We bring to you the best of our strategic partnerships and wrap it around with the CommuniCloud Difference. We operate out of Australia, which means you will not speak with anyone anywhere else!

Medical Service"We really need Jazz (Ava Reveal) for ensuring we are compliant in each country our radiologist operates in."

Hans Geuens IT Director and Co-Founder - Direct Alliance

Logistics Real Estate Leader"We appreciated the fact Umbella SIG is the first layer to block malicious activity"

Tyler Warren Snr Security Architect - Prologis