There are many reason's to upgrade your old PBX to a new Cloud Telephony service, here are just a few:

• Cost Savings - Migration to a cloud service offers a number of cost saving opportunities such as consolidation of services when centralising carriage, Removal of reliance on Hardware and capital expenditure to maintain it, or moving some or all users to a soft client rather than physical handset.
• Business enabling features - todays cloud platforms give access to a number of new ways to collaborate such as escalating a phone call to a conference call, or to a video meeting with ability to co-collaborate on documents and projects.  Don't limit your workforce, enable them to work more efficiently and see the results with your customers.
• Integration with other business applications - most cloud telephony services now include messaging, scheduling, video, artificial assistants, desktop collaboration and more.  Tie these into your Microsoft 365/GSuite, your CRM and other environments and you will streamline your business.
• Work from anywhere - stop diverting your desk handset to mobile, with cloud telephony services you can enable single number reach, handoff between your mobile and desk phones or use a mobile soft-client which means you can take all of your features and office number with you.

The main challenge is ensuring you find a partner to help migrate you to the cloud without interruption and working with you to enable your users to work the way they need, not how they always have.

CommuniCloud has a number of Cloud Telephony Services such as Cisco Webex Calling or Microsoft Teams calling to take your business on that journey.  For more information, check out our Webex Calling and Microsoft Teams Calling pages or Contact us for a demo and free consultation.

Microsoft Teams has had a tremendous amount of success and uptake over the past several years, however has traditionally been seen as a closed system.  One of those reasons was that only Microsoft Teams Clients or Microsoft Video Conferencing units were the only endpoints that could join a Microsoft Teams Conference.

That has changed you can now allow 3rd party or legacy video conferencing units to join Microsoft Teams conferences through the use of the MS Teams Interop service.  This allows you to retain your investment in existing video conferencing infrastructure and endpoints and allow your customers and partners to use theirs to join your meetings.

Check out our MS Teams Interop page for more information or contact us for a free consultation where we can answer any further questions.

There is an old adage in IT that you get what you pay for, and this is no more true than when it comes to business video conferencing.  In a world where there are numerous free video conferencing applications such as skype, messenger, zoom, whatsapp, and more, you have to ask the question:

• If i'm not paying for this, what do they get out of it?

Normally this means a number of things but ultimately it is your data and potentially, its listening to your conversation. Business video is no longer an optional way to communicate, it is an essential business service so make sure you are giving your workforce, your partners and your customers the best experience but also the most secure experience.

For a fully secure, end-to-end business video service we offer a number of solutions such as our Pexip Secure Video service and our Cisco Webex service.  Get in touch today and we can guide you on your path to secure video.

Room based video solutions have always been a significant investment and having to change these due to migration to a new service is an expensive and time consuming task.  There are a number of ways to retain existing video endpoints and room systems when migrating to new cloud video platforms such as the Pexip Secure Video Service.  Talk to us today about how you can get the best of both worlds without blowing the bank.

All of our video and telephony platforms are built on a global platform allowing you to service employees in any country.  Where we are unique is that our Global SIP services also allow you to tie in your Telephony carriage services into the same centralised bill.  Talk to us today to see how we can simplify your global billing.